Accessibility Statement

Scope and ownership

Birmingham City University is committed to making its website's accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This accessibility statement covers the pages that sit on the Birmingham City University PC Finder website (

Using the website

We strive to create a website that can be used by as many people as possible. We understand the importance of creating content with accessibility in mind.

This means you should be able to do the following:

  • Access most of the website via most popular screen readers, speech recognition software or operating system speech applications.
  • Using screen magnifiers, or other similar applications, adjust the font size and zoom in up to 300% across most of the website.
  • Navigate most of the website using just a keyboard, and when tabbing through content your current location will be indicated by a clear visual change.
  • Use 'skip' links in most pages to skip over some sections of the page or other repetitive information.
  • Across most of the website, benefit from applications that make use of ARIA attributes and use operating system or browser plugins that aid accessibility – for example to change colours, contrast levels or fonts and so on.

How accessible is our website?

PC Finder has been tested against the following criteria:

  • Colour contrasts comply with AA Standards.
  • All links have content.
  • No heading levels are skipped.
  • Website can be used by a keyboard only.

What to do if you can't access parts of the website

Unfortunately, as the information displayed within PC Finder is in real time, we cannot provide it in an alternative format in a way that is meaningful.

If you would like help to locate a laptop/pc please contact the IT HelpDesk on 0121 331 6543 or via

Reporting accessibility problems

While we review and audit our pages frequently there may be issues that we are not aware of. If you find pages that contain accessibility issues that we have not listed above, please let us know and we will look into this.

If you find a page that isn't accessible, please contact us via, providing the following details:

  • The URL of the page
  • The issues you are experiencing

Your email will be acknowledged within three working days and a resolution timescale will be provided if we can resolve your issue.

If you are unhappy with the response you have received from the University about your accessibility-related issue, you can make a complaint to the University by emailing providing the following details:   

  • Website address
  • Details of initial contact with the university including who you contacted and the information you provided
  • Reason for escalation

Your email will be acknowledged within 1 week and we will provide details of the next steps and how the complaint will be dealt within 3 weeks.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

This website is compliant with the Web Content Accessibility Guidelines version 2.1 - AA standard.

How we tested

We have used a number of tools and methodologies to test the website:

  • WAVE Web Accessibility Evaluation Tool
  • Google Lighthouse
  • Manual testing including keyboard functions


We will continue to monitor the accessibility of our webpages. This accessibility statement will be reviewed and updated as appropriate but as a minimum there will be an annual review of this document.